Working with Shelley has been an incredibly valuable experience. Her coaching has helped me develop greater self-awareness, clarify my goals, and create practical strategies to grow both personally and professionally. I’ve noticed a significant boost in my confidence, which has positively impacted my day-to-day life. I especially appreciate her thoughtful guided questions and active listening, which help me reflect deeply and uncover new perspectives. Shelley’s support and insight have made it easier for me to approach challenges with a clear, strategic plan and a more positive, proactive mindset.
Rana Madani
Coordinator, Type 2 Diabetes Network
I wanted to let you know that over the months I have worked with you, I have noticed some sterling skills and qualities you have that I have rarely seen in others over my 45 years of working all over the world.
The first thing I noticed is your ability to listen. This is a skill that should be taught to all and sadly is not. The core principle of listening is to actually do that without interrupting a person or giving personal opinions. You do just that. You listen, you take notes and you make a person feel validated. It is such a great skill.
The second one is your ability to take notes, reflect and then utilize what has been said in a way that makes a very comprehensive strategy. You make a person feel welcome, you put people at ease, you smile, nod, make eye contact. These communication skills cannot really be taught. It reflects the inner spirit and I know instinctively that you are an empathetic person who is serious about what they do and you will never do something that does not align to your core beliefs.
Joy Singh
Patient Partner, Type 2 Diabetes Network
I very much appreciate your coaching style, which blends and balances cordiality and professionalism. You are calm, patient, and an excellent active listener who is able to summarize and ask thoughtful follow-up questions. I always feel understood and supported by you as a coach.
Dilys Leung
Manager, Type 2 Diabetes Network
Shelley has demonstrated a keen interest in and commitment to supporting the organization’s growth to the next level. She leverages her senior leadership experience to contribute valuable insights to idea development and strategic planning as we move forward. Recognizing the relative inexperience of several staff members, Shelley dedicates significant time to mentoring and supporting them, helping to build their decision-making capabilities as we strengthen relationships and advance our initiatives.
Kathleen Chounoir
CEO, Institute for Health System Transformation and Sustainability
Engaging with Shelley’s coaching has given me the discipline I need to proactively tackle challenges that otherwise would have been put on the back burner. The sessions are professional, yet friendly, and I’ve seen immediate benefits from the coaching in the day-to-day workings of my role.
Edward Smith
Director, Type 2 Diabetes Network
Shelley has been instrumental in getting our health workforce data strategy stream of work up and running. Her diligence, responsiveness and adaptability to an evolving piece of work is greatly appreciated. Of note, her facilitation skills in managing large groups with varied backgrounds to secure input on complex topics in the health ecosystem has been a critical component of advancing the strategy development. Thank-you, Shelley!
Lynn McNeely
Director, Data and Planning, Health Workforce Canada
Territorial Acknowledgement
I acknowledge the great privilege I have to live, explore, and raise my family on Vancouver Island, home of the unceded territories of the Kwakwaka’wakw, Nuu-chah-nulth and Coast Salish peoples that have stewarded these lands since time immemorial.